You're
covered.
Full stop.
Every piece of gear from Prodigy Fitness Supplies goes through rigorous quality testing before it reaches you. But if something isn't right, we make it right — fast, no fuss, and at no cost to you.
All physical products included
Free courier collection if fault found
Real support — call or email anytime
The full picture
Our warranty covers defects in materials and workmanship under normal use.
- Defects in materials under normal use
- Manufacturing faults and craftsmanship issues
- Structural failures under intended use
- All physical products purchased directly from Prodigy
- Courier costs both ways if fault is confirmed
- Damage caused by misuse, neglect, or accidents
- Normal wear and tear over time
- Products purchased through third-party sellers
- Damage from improper assembly or modification
- Courier costs if no fault is found on inspection
Common
questions
Quick answers to the questions we get most often. Can't find what you need? Just reach out.
You'll receive a tracking number by email when your order is dispatched. Allow up to 24 hours for the tracking link to activate.
Take a photo and contact us immediately. We'll arrange a replacement and courier collection at no cost.
Yes. If you find the same product cheaper from a legitimate Australian retailer, we'll match it.
Yes, but please contact us first to arrange a suitable time.
Yes. We provide complete commercial gym solutions and tailored quotations.
We accept Visa, Mastercard, Amex, Afterpay, Zip and bank transfer for commercial orders.