Shipping policy
ORDER CONFIRMATION & SHIPPING – Prodigy Fitness Supplies
Order In? You’ll Know.
As soon as you place your order, we’ll fire off a confirmation email. Once it ships, you’ll get a tracking number so you can follow it every step of the way.
Courier Info:
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Mainfreight handles the heavy stuff (like full gym packages).
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Australia Post is our go-to for smaller gear.
Same-Day Dispatch? Here’s the Cut-Off:
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Order before 1 PM AEST – we’ll do our best to get it picked up the same day (no promises, but we move quick).
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After 1 PM AEST – it’ll roll out the following business morning.
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Ordered after 2 PM Friday or over the weekend? It’s locked in for Monday dispatch. Couriers don’t run weekends, and neither do we.
Shipping Times:
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Small Gear & Single Boxes: Fast movers—expect delivery in 2–3 business days nationwide.
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Gym Packages: These freight legends can weigh 300kg+. Allow a few extra days for Mainfreight to work their magic.
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Rural Orders: If you're off the grid, add a day or two for delivery—your driver’s doing the hard yards.
Transit Damage?
No stress. If your order arrives damaged, snap some photos and contact us. We’ll sort a replacement and have the courier collect the damaged item—no fuss.